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How-to Filmocracy Fest

It’s as easy as 1-2-3!

  1. Get your ticket/pass here! (Note: Please allow a few minutes for the ticket to be processed)
  2. Use the same email to create your Filmocracy account here!
  3. Check out the schedule here! (ALL TIMES IN PST)
  4. Check out the film guide here!

For more specific questions and answers, check out the FAQ below, or if you don’t see your question there, send us a message using the chat icon in the lower right corner of your screen!

 

How to navigate around the FilmocracyFest virtual festival-

1. Type your name in the box and click “Join”
2. Explore map
3. Explore the various rooms
4. Visit the rooms specific to the films to find information on the films and a link to trailers and where you can buy tickets

WHAT IS THE DIFFERENCE BETWEEN SCHEDULED SCREENINGS AND ON DEMAND

The Scheduled Screenings are set to a specific time, and most of these timed events will have live Q&A sessions after the film.
Some movies are also only available for in-person screenings.

HOW DOES THE FILMOCRACYLAND MAP WORK?

Simply tap/click on the building you’d like to visit! You can also use the navigation buttons below the map if it is more convenient for you to do so!

WHAT ARE THE TECHNICAL REQUIREMENTS TO EXPERIENCE THE FESTIVAL?

What devices and browsers are supported for watching films?

We are working hard to support most devices and browsers, and you should be able to enjoy watching the films on virtually any device and browser.

 

What devices and browsers are supported for the live conferencing events?

We are working hard to support more browsers, but at the moment we only support the following computer operating systems and browsers:

Operating System (OS)

Operating System (OS) Version

Browser

Browser Version

Mac

10.13+

Chrome

77+

Firefox

76+

10.14.4

Safari

12.1+ (no screen sharing)

13+ (full compatibility)

Chrome

77+

Firefox

76+

Windows

10

Chrome

77+

Firefox

76+

For MacOS we support the following versions:

  • High Sierra – 10.13
  • Mojave – 10.14
  • Catalina – 10.15

Unsupported Browsers:

 

Any browsers not listed above are not supported or tested by our internal team. You can try to use these unsupported browsers but you may not be able to share your screen, or use your camera or microphone.

What Mobile Devices and Browsers are Supported?

 

Our mobile web version is still in beta, but we do support the following devices.

Operating System (OS)

Operating System (OS) Version

Browser

Browser Version

iOS Mobile Web (beta)

12.4.1+

Safari

12.1+

Android Mobile Web (beta)

7+

Chrome

77+

iOS / iPhone:

For iOS, we support:

  • iOS 12.4.1 +
  • iOS 13.0 +

For iPhone Device Hardware, we support:

  • iPhone 6s or better

For iPhone Browsers, we support:

  • iPhone Safari Version 12.1+

Android:

For Android OS, we support:

  • Android 7
  • Android 8
  • Android 9
  • Android 10

For Android Device Hardware, we support:

  • Android phones that are sold from the year 2016 and onwards

For Android Browsers, we support:

  • We support the Google Chrome browser version 77+ on Android only, download it here
WHERE DO I GO TO BUY TICKETS AND PASSES?

Simply click the “Get Tickets” button at the top of the page!


Also, all of the scheduled screenings have “Buy Tickets” on their film details pages. Simply review and click on the movie you are interested in. You will be taken to a page with more info, trailers and links to purchase tickets Click here to see the Film Guide.
You can also click the link below for passes. Click here to see the options.

HOW DO TICKETS/PASSES WORK?

When you purchase a ticket or pass, you will receive an email with a link to Filmocracy.com. Register for an account and login, then click on the Filmocracy Fest event or go to filmocracyfest.com and you will have access to the event! For example, The Festival Pass would allow entrance to all the screenings, receptions and events. The VIP Pass provides access to the FestDance Summit and Saloon for Happy Hours, while the tickets provide access to specific screenings.

WHAT COMMUNICATION CAN I EXPECT WHEN I PURCHASE A TICKET OR PASS?

Once you purchase a ticket or pass you will receive a confirmation email which details what you purchased and how much you spent – like a receipt.

Passholders will receive a second email with a link inviting them to join the Filmocracy viewing platform. Once joined, all films which the passholder has access to will be available in this portal.

I AM GETTING ACCESS DENIED

“Either the event has not yet started or you don’t have access to this page. In order to gain access, please upgrade to Premium or go to the festival website directly to purchase a ticket.”

It’s possible you did not purchase a ticket, or the ticket was not assigned to the account. Also, please make sure that the email  used during the ticket purchase is the same as you used to create your Filmocracy account. If you are unable to see the event after logging in with the correct email address, then the pass was not assigned to your account, in which case please contact us using the chat function on the lower right corner of your screen.

Your ticket/pass cannot be shared with others. However, feel free to watch together on your television or computer!

WHAT IF I HAVE AN INDUSTRY PASS BUT CANNOT ATTEND CERTAIN SCHEDULED PANELS, CAN I WATCH THEM LATER?

Yes!  All events will be archived and made available to passholders through the end of the Festival, December 6 at midnight.  Then they will be available for a designated period of time after the end of the event.

IF THE MOVIES ARE PLAYING IN THE THEATERS, WHERE ARE THE Q&As?

Please note that the scheduled screenings will take place in Cinema 1, 2 or the Palace Theatre.  Following that screening, visit the Village Map and click on the noted building in the Talent Summit to hear the live Q&A.

I AM GETTING BUFFERING, LAG, OR DELAY DURING VIDEO PLAYBACK

There are many reasons that can cause film playback to pause or buffer. Is the problem happening with any other film? What browser/device are you using? We suggest restarting your internet modem. Are you still experiencing this problem? The problem is often resolved by waiting for network conditions to improve.

HOW DO THE AUDIENCE AWARDS WORK, AND HOW DO I VOTE?

The Festival presents Audience Awards determined by popular vote of the audience. During each virtual film screening you will be given a chance to vote on the virtual platform for your reviews of the films. Please take a moment to tell us what you thought. All winners are announced after the festival on our website and social media.  The Awards show will be presented Sunday December 6th at 7:00pm and will be free and open to the public.

ARE SOME FILMS GEOBLOCKED, AND ONLY AVAILABLE IN CERTAIN REGIONS?

Yes, there are a few screenings that are geoblocked to the US or California. The majority of the films are not geoblocked to any specific zone. You can find out which films have restrictions in our film guide for each specific film.

HOW DO I CONNECT MY COMPUTER TO MY TV FOR THE BEST STREAMING EXPERIENCE?

1) COMPUTER HDMI CONNECTION: ​The simplest method is to hard wire an HDMI cord from your computer into the HDMI port on your TV, much like connecting a DVD player to your TV. Many computers/laptops have an HDMI port (outlet), if yours doesn’t have an HDMI port you’ll need an adapter or dongle (Mac Laptops need this adapter). You can purchase an adapter/dongle online or at a store, such as Best Buy or Apple. We added a few links below to online products:

HDMI Cable: ​https://amzn.to/3lOXgny

APPLE HDMI Adapter: ​https://amzn.to/3nTCfJZ

2) APPLE TV: use AirPlay to stream or share content from your Apple devices to your Apple TV . Make sure your device is connected to the same Wi-Fi network as your Apple TV in order to stream. For further instructions on how to stream Filmocracy through AirPlay please visit

https://support.apple.com/en-us/HT204289​ ​for step by step instructions on how to access our platform on Apple TV.

3) AMAZON FIRESTICK​ (Fire TV): You will need to download the Airbeam TV app or another mirroring app in order to see your computer screen through your Fire TV. For additional troubleshooting information, please go tohttps://www.airbeam.tv/mirror-your-mac-screen/amazon-fire-tv/​ ​for step by step instructions on how to use the app.

4) CHROMECAST:​ If you are streaming through Chromecast, you can find our platform by searching Filmocracy.com in your chrome browser on the television. Purchase a Chromecast here: https://store.google.com/us/product/chromecast

5) SMART TV?​ Simply search in the browser on your TV: ​Filmocracy.com​. If it is your first time entering the platform, first register using your computer (STEP 1), then login to your account using your smart TV.

CAN I PAUSE OR REWIND DURING THE WATCH WINDOW?

For films on-demand, you have complete access to the entire program during your watch window.

Live-streamed films, much like watching at a physical movie theater, do not allow pause or rewind!

I SEE A BLACK SCREEN IN THE LIVE THEATER. WHERE IS THE FILM?

There is a minor delay between screenings while the next film is loaded. Please check the schedule for showtimes. If a film is scheduled to be playing, please allow it a minute to load.

IF WE SEE THE FILM IN THE ON DEMAND THEATRE, AFTER THE LIVE SCREENING AND Q&A, CAN WE STILL SEE THE Q&A RECORDED?

Yes!  All of the Q&As will be recorded and you can see them in the On Demand Theatre under Q&As.  Please note, there may be a few filmmakers that were not available for a Q&A session, but this will be noted on their film page.

Filmocracy Fest on Filmocracy’s virtual platform is dedicated to providing a fun, safe, and harassment-free event for everyone. All attendees, speakers, sponsors, vendors and Festival staff (“participants”) are required to comply with the Filmocracy code of conduct.

By attending the virtual platform, you are agreeing to abide this code of conduct. Anyone found to be violating this code of conduct may be expelled at the discretion of organizers.

Filmocracy has a zero-tolerance policy and will not tolerate any harassing or abusive behavior towards any participants. We ask all participants to behave and create a safe and supportive environment of inclusiveness.

Harassing or abusive behavior may occur in various platforms such as, via email, forums, chats, video conferencing or social media and includes, but is not limited to:

  • Deliberate intimidation

  • Stalking

  • Inappropriate photography or recording (sexual or violent in nature)

  • Sustained disruption of talks, presentations or other events and activities

  • Unwelcomed sexual attention

Comments or actions based on personal characteristics such as gender, gender identity, and expression; age; sexual orientation; disability; physical appearance; race; religion; political affiliation
Please report any harassing or abusive behavior incident to
events@filmocracy.com.